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We understand the community have a number of questions about a range of topics - and we may not address all of these through the projects we consult with you about! So we'd like to invite you to ask us your question and we'll do our best to answer it as quickly as we can.

We understand the community have a number of questions about a range of topics - and we may not address all of these through the projects we consult with you about! So we'd like to invite you to ask us your question and we'll do our best to answer it as quickly as we can.

Q&A

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    If there is no right hand turn out of St John Street into the Avenue and there is no Right hand turn out of Paterson Street into St John Street how do you get to the Avenue without going blocks our of your way?

    Roxie Asked over 3 years ago

    The most direct route is to travel along Cimitiere St, turning into St John St and left into the Avenue.

    The alternative, which is possibly why you've raised the question, is to follow Paterson St, across St John St, turning left at George St, left at Cimitiere St, left at St John St and then travel up St John and turn left into The Avenue. 

    Hope this helps.

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    Why is the council insisting on having parking officers at the city car parks when the system is automatic and every other car park in Australia doesn't hve them? Is the council saying that Australian's or visitors are so dumb they can't work out how to push a button? Is the council wasting money on have the parking inspectors sitting doing nothing?

    AllanW Asked over 3 years ago

    Thanks for your question.

    There have been two parts to the automated parking, the first was the initial introduction of machines into the multi-story car parks and the second was the change to our pensioner parking scheme which went live on May 1. A parking officer has been present throughout the transition period to provide technical support, answer queries and more recently assist pensioners with the change from concession booklets to the electronic SmartCards.

    Officers are undertaking other work whilst stationed in the car parks and the benefit of their accessibility means they are able to provide immediate assistance to car park users. This enables issues to be resolved safely, quickly and reduces traffic delays at the entry and exit machines.

    Council will continue to monitor the need for a visual presence within the Car Parks.

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    I have received 2 free passes to the Launceston Waste Centre. Why has the council found it necessary to apply specific dates and days to the passes?

    I don't want a screen name Asked about 4 years ago

    Thanks for your question. 

    Since the inception of this free service in 2009, two specific dates have always been allocated to coincide with Clean Up Australia Day in March and the first day of Daylight Savings in October. 

    We've found this to be a success as it allows residents to plan and be organised in removing waste. 

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    Why the change in tip passes? It will be difficult to plan gardening and cleanups around 2 single days.

    PeternPam Asked about 4 years ago

    Thanks for your question. 

    There has been no change to this initiative. Since 2009 we have allocated two dates per year for free disposal at our waste centres, and last year introduced the vouchers for residents. 


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    Why is the Launceston Council so ready to put up household Rates every year (at levels higher than the CPI) as an easy revenue raiser when on the other hand they are willing to give away land valued at millions of dollars? I'm sure that if you advertised that land at a lower price it would be sold. And any money from a developer would be better than trying to drag extra money from your rate payers who are struggling with the costs of living. Even converting it to parking thus creating an income would be better than giving it away. Just trying to understand your logic. Perhaps the councillors are so removed from reality they don't understand what it's like to live on $45,000 a year and keep your head above water when everyone wants more money for nothing in return.

    Von Asked about 4 years ago

    Thanks for your question. There are two matters that need to be addressed.

    Firstly, the provision of land as part of the University project. The Council believes the investment of $4.5m of land to realise a $290m capital investment on the doorstep of Launceston's CBD which will secure the future of the University in the North is a prudent one. TasTAFE and the State Government are both committed to the project, along with bi-partisan support at a Federal level. Through this investment there will be economic benefits to the City that will ultimately flow though to rate revenue, as well as educational, social and cultural benefits.The potential ongoing benefit to the Launceston community from the investment by the Council, should the project proceed, is enormous. 

    Secondly, on how we set rates.

    The Council is aware of the challenges faced by many members of the community in balancing their budgets and the impact of rates on these households.  In recent years the Council has tried to maintain rate increases within the cost indexes (both the CPI and the local government cost index) that reflect the costs of the goods and services that it uses to deliver the Council's services to the community.

    The Council seeks to balance the competing needs for affordable rates and funding facilities and services that make the City an attractive place to live and invest.


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    When will the bitumen on Eglington St be repaired?

    yted5 Asked about 4 years ago

    Thanks for your query. 

    An officer has inspected Eglington Street and added patching the bitumen to our works list. 

    Please note our focus is currently on flood repairs and the matter you've raised will be prioritised when the weather improves.